Shipping policy

Shipping Policy

Thank you for your interest in our unique collection of antique photographs. We take great care in ensuring that your valuable purchases reach you safely and promptly. Please review our shipping policy below.

Processing Time

  • Orders are typically processed within 1-3 business days after payment is received.
  • For rare or fragile items, additional time may be required for specialized packaging.

Shipping Methods and Carriers

  • We primarily use USPS, FedEx, and UPS for domestic and international shipments.
  • Standard and expedited shipping options are available at checkout.
  • For high-value items, we may require signature confirmation upon delivery.

Packaging

  • All photographs are carefully packaged to ensure maximum protection during transit.
  • We use acid-free materials, sturdy boxes, and additional padding as needed.
  • Framed items are shipped with extra precautions to prevent damage.

Domestic Shipping (United States and Canada)

  • Standard shipping (5-7 business days)
  • Expedited shipping (2-3 business days)
  • Overnight shipping (1 business day)

International Shipping

  • Available to most countries
  • Shipping costs vary based on destination and package weight
  • Delivery times typically range from 7-21 business days
  • Customers are responsible for any customs fees or import taxes

Insurance and Tracking

  • All shipments are insured for the full value of the purchase
  • Tracking information is provided via email once the order is shipped

Damaged or Lost Items

  • In the rare event of damage during transit, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
  • For lost packages, we will initiate a claim with the carrier after 14 days (domestic) or 30 days (international) from the shipping date.

Returns

  • Please refer to our separate Return Policy for information on returns and exchanges.

We strive to make your shopping experience as smooth as possible. If you have any questions about our shipping policy, please don't hesitate to contact our customer service team.